Continuous Improvement

Sustainable continuous improvement in product development: organise change as improvement projects your people embrace and carry into daily work.

Plan your next improvement step

Change people carry, not change imposed

Sustainable continuous improvement in product development

There are many reasons for change: better collaboration between projects, or a shorter product development time. Change still means leaving familiar paths, so it is often a source of anxiety. Essential for success is to win all affected people emotionally, so they embrace and drive the change with lasting effect. Organise your changes as improvement projects, embedded step by step, accompanied and sustainable, into the daily routine.

Where successful change starts

Start the change as a project

Engage your organisation: establish the business reasons, involve the key people and develop a compelling case for change with clear personal benefits. Refine the goals into measurable objectives, prioritise them into improvement steps and assign the resources to coordinate the change.

Build on strengths

Start from a careful picture of the actual situation: what already works and can be kept and propagated between projects. Explore how each person can benefit from new work practices, and do not spend much time analysing dysfunctional practices; they disappear once improved practices are adopted.

Eliminate waste

Changing is not only about adding new techniques and tools. It is also about departing from old habits that are no longer useful. Process documentation that no one reads is waste.

Chronology of successful change management

Step by step beats abrupt: each improvement repeats the cycle

  1. 1

    Observe

    Where do we want to go?

    • Observe, collect needs and motivations
    • Visualise the development flow
    • Imagine new solutions, collect good practices
    • Formulate objectives

    The change receives a direction through a vision with goals and a behavioural component. Get a balanced view from your team on what matters most, prioritise the topics and build a prioritised list of improvements.

  2. 2

    Experiment & adapt

    How do we achieve these goals?

    • Decide and choose a solution
    • Draft a set of solutions, adapt it
    • Pilot in your own projects

    Involve both the most enthusiastic and the more sceptical team members in selecting and adapting practices; their caution turns them into your champions. Deploy only rough directives and guidelines, communicate openly, and make successes and milestones visible.

  3. 3

    Master

    How does it become daily routine?

    • Anchor the change in everyday life
    • Tailor the practice to new projects
    • Involve participants of the pilot to deploy
    • Communicate new successes

    Involve the participants of the first pilot to deploy the improved practices to all projects. Let participants and structure vary as the number of projects grows, and communicate the new advantages to the complete organisation.

  4. 4

    Retrospect

    What have we learned?

    • Learn, measure, visualise
    • Compare where you are with where you want to be
    • Find a better way

    A periodic retrospective is important to profit from experience. Feedback nourishes the next steps: the difference between where you are and where you want to be is the focus of your next improvement step.

What an improvement project can introduce

Typical agile product development techniques, introduced step by step

Agile project organisation

Cross-functional and self-organising teams, Scrum Master, scaling Scrum teams.

Agile requirements

Product Owner, product backlog, user stories, story mapping.

Agile planning and measurement

Sprint backlog and board, daily stand-up, sprint planning, timeboxing, story points, planning poker, reviews and retrospectives, burn-down charts.

Agile design

Evolutionary design, Model-Driven Development (MDD), Model-Driven Architecture (MDA).

Agile construction

Automatic code generation from models, model transformation, test-driven development, automated builds, continuous integration, code reviews, pair programming, refactoring.

Agile testing

Unit testing, test automation, requirements-driven testing, story and acceptance testing.

Our offer

  • Lean/Agile continuous improvement in IT and R&D: consulting, coaching and training, from the analysis, over the concept and planning, up to guiding the implementation. For example in lean/agile development, Requirements Engineering & Management or Configuration Management.
  • Scrum master and Scrum coach: an agile development method for the best results in the shortest time.
  • Lean/Agile coaching: introduction and application of agile methods.
  • Adaptation of the processes to standards and guidelines.

Your profit

  • Change management as a project

    Experience and practical examples underline that external support is helpful for introducing sustainable changes.

  • Simple and agile techniques

    The strengths of your development team are embraced and refined.

  • Motivated employees

    A participatory process raises motivation and engagement in your team.

  • Fast visible, clear improvements

    Successful results appear in a short time frame.

Where is your next improvement step?

Our experienced coaches gladly advise and support you in introducing sustainable and effective improvement concepts. Tell us about your context in a 15-minute call.

Book a 15-min call