Build and extend agents
Create agents for specific tasks and connect them to the business tools and information they need. Extend capabilities as your use cases develop.
IBM watsonx Orchestrate
Connect AI agents, business tools and workflows — with one control plane for visibility and oversight.
AI agents, connected to work
Move beyond isolated AI pilots
An agent that answers a question is only the beginning. IBM watsonx Orchestrate brings agents, tools and workflows together so they can act across business systems. Discover agents in supported environments, coordinate their work and manage activity, quality and policy from one control plane — without treating each pilot as a separate island.
From a request to an outcome
01
Understand the request
A conversational entry point for people and their tasks.
02
Coordinate the work
Connect agents, tools and workflows across supported business applications.
03
Keep control
Monitor agent activity and apply oversight as capabilities grow.
One connected platform
Build agents. Connect your tools. Orchestrate the work.
Orchestrate across agents
Coordinate native and external agents, tools and workflows. Bring the appropriate capability into each stage of a business process.
Connect your existing stack
Use supported integrations, APIs and open standards including MCP and A2A to connect agents and systems across heterogeneous environments.
Discover and manage agents
Bring agents from supported third-party environments into a shared view. Understand what is running and how agents relate to tools and workflows.
Apply policy and guardrails
Manage access, policies and oversight across agents, tools and models. Apply controls for sensitive information and agent behaviour; the platform does not itself establish regulatory compliance.
Observe and improve
Follow activity from request to result. Monitor response reliability, tool-call success, token usage and LLM calls to inform quality and cost decisions.
Product capabilities described by IBM. Available integrations, deployment options and governance scope depend on the selected configuration.
Start with the work
Where does your team lose momentum?
Focus on a recurring task, the systems it touches and the decisions that need human oversight.
Customer service
Connect service agents to context and tools so they can complete tasks and escalate exceptions rather than only provide answers.
HR and employee service
Coordinate policy questions, onboarding and access requests across supported HR and employee-service systems.
Procurement and finance
Support supplier checks, approvals, invoice workflows and exception handling across connected business systems.
Knowledge and IT support
Ground answers in organisational information and connect employee requests with relevant support tools and workflows.
With EVOCEAN
Part of Life Sciences and Worktransformation
EVOCEAN offers watsonx Orchestrate as part of its Life Sciences and Worktransformation work. In Worktransformation it belongs to the Cognition pillar: AI agents that reduce cognitive burden and orchestrate work. In Life Sciences it can support quality-focused teams in Pharma, Biotech and MedTech.
Services
EVOCEAN supports your watsonx Orchestrate adoption with Discovery Workshops, PoCs, guided onboarding and enablement. Scope and terms are agreed for your needs.
Licences and renewals
EVOCEAN sells IBM watsonx Orchestrate licences and renewals. Licence scope and commercial terms are agreed for your environment.
Discuss your use case, existing tools and the scope you need.
Book a 15-min call