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Newired Journeys & Tips

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Supported services:

Tool Evaluation & Integration

Related events:

Self-Service Demo

Newired – helping Digital Adoption

A unique non intrusive integrated on-line-contextual help for any web-based application and websites.

Newired Journeys & Tips help to empower the user and to improve user experience of any web-based applications.  Easy accessible online-contextual help empowers user adoption and experience.

Newired helps as such in the digital adoption of users, leverages knowledge basis by adding contextual guidance and helps as  a result in improved user engagement and better user experience leading to improved NPS.

Newired Journeys helps in guiding the user simply step by step for tasks he needs to accomplish. With Newired TIPS you can add easily tips (additional information, suggestions, help etc.)  to an existing application as an icon, or just by hovering. Further in order to optimise feedback and actionable results you can place dynamically Surveys depending on the context.

With ever more web-based application being installed and used – driven also by the digital transformation – staying up to date with changing applications and internal processes is becoming ever more a challenge for every user and manager. The fast effective deployment of new applications, the easy adoption of new processes or the accelerated on-boarding of new users  is key for success and agility.

With Newired Journey and Newired Tips this becomes very much easier. As a result, you accelerate the user adoption, cut training needs, time and costs. Further, Newired Journeys and Newired Tips help to relieve support and enables fast return of investment as well as increased user satisfaction.  This further helps to be more successful. Additionally, Newired makes your organisation focus on high value tasks and enables user to help themselves to adopt to new processes and effective tool usage.

Newired Journeys – Your users use cases

By defining journeys which represent use cases of your users, the user can master complex software faster and easier. This can be an introduction to the tool but also a complex use case of using the tool. Further, defining your journeys across applications making sure your users take the right steps and get the context and guidance they need. As a result, users do not get lost in complex user interfaces.

On-Site Installation

Newired Journeys is easy on your IT infrastructure. It requires no coding to define user stories. Further there is no need for complex integrations or configurations. Newired Journeys backend for Windows or Linux is easy to install.

Continuous Improvement through detailed reporting

Inbuilt reporting provides detailed data and summaries to help to improve user experience. The reporting provides different levels of insight about the general usage of the Journey.  For example reports will show when the user aborted or faced issues allowing fine tuning and improvements. We like this feature as this helps to gain insight of the usage. Further, also where users are having issues or stopping to use your application.

Please see for more information on the reporting here.

Customers about our services

soplar s.a.

„We would repeat our decision to choose Rhapsody® at any time. The strikingly improved efficiency, higher quality, and flexibility plus reusability of models make any adverse details negligible. Today we develop more machines with fewer resources in less time."

Reinhold Wüstner

Head of Product Development

Phonak Communication AG

„Model Driven Development with Rational Rhapsody® was a critical success factor for developing inspiro within the required schedule and market needs. Thanks to EVOCEAN's support, we were able to implement the tool quickly and apply the methodology effectively."

Rainer Platz

Head of R&D

Mettler Toledo AG

„Development in the embedded area should be platform independent and the used tools should support this!“

Wolfgang Boos

Head Software Development

Mettler Toledo AG

„Now the advantages of our solid foundation work will have a large impact. A model is easy to adapt and maintain and new functions can be integrated very fast. In combination with the automatic code generation and testing we now will be strikingly faster… with a consistent high quality. Today we save time and money – not least thanks to IBM Rational Rhapsody!"

Wolfgang Boos

Head of Software

Mettler Toledo AG

„I would recommend Rhapsody anytime – by using Rhapsody I can reach a new level of programming and efficiency.“

Wolfgang Boos

Head Software Development

Rhapsody Training Feedback

The trainer was very well prepared, has an excellent overview and deep knowledge about the tool and about our surrounding processes (A-Spice) and methods.

Large Automotive Supplier

Systems Engineer

Hamilton Medical AG – Rhapsody

„The direct coupling of design and code with Rhapsody helps us managing the complexity of our products more easily, as design and code remain consistent in the long term.“

Andreas Anderegg

Senior Software Engineer

Hamilton Medical AG

„Employing our platform strategy and Model Driven Development with IBM Rhapsody® enables us to bring our innovations rapidly to numerous ventilation solutions.“

Gion Durisch

Head of Software Development

Schmidhauser AG

"A picture is worth a thousand words. Thanks to Rational Rhapsody® models, we can discuss new functionalities much better with our customers – even without knowledge of the code."

Peter Bode

Project Manager Mobile Drives

Schleuniger AG

„Thanks to the fully automatic code generation with Rhapsody® we could accelerate the software development.“

Thomas Nyffenegger

Team Lead Software