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Internet of Things

The Internet of Things links the virtual world with the real one. More and more equipment, goods and everyday objects are equipped with sensors and wireless chips to communicate directly and autonomously with each other and thus can support people or businesses in their activities.

The endeavor is, or should always be, to improve our lives. What used to be dependent from the control of human influence may be automated or can be assisted with the help of the IoT. The network becomes more „intelligent“, may be self-configurable and can control systems. As a result many processes in industry as well as in our lives will change decisively.

Strengthen customer relationships

With the Internet of Things, you have the opportunity to strengthen your customer relationships and promote interactions with your customers. So you may go from a single transaction relationship with individual interactions with your customers to a continuous interaction, which should have a positive effect on customer loyalty and sustainability. Thereby you get direct input from your customers and how they benefit from your products. You get not only a deeper insight into the use of your products, but can also build new services and thus offer more added value to your customers.

Platform is critical

With cloud-based services, you can also build new applications faster. However it is important that these are open and support a broad ecosystem and preferably industry-specific solutions.

Download Whitepaper

Download Whitepaper

Designing scalable architectures for reuse in Embedded Software Engineering is a challenge. The term Internet of Things (IoT) has become widely used in recent years. Google dictionary defines it as: Internet of things - the interconnection via the Internet of computing devices embedded in everyday objects, enabling them to send and receive data. In this paper we present a way to architect systems for this paradigma of connected things.

ConDisSca

Internet of Things

In a world of connected things, which is becoming ever more relevant for the Internet of Things, the challenge is becoming focused on how best to architect reusable things? ConDisSca is our answer.

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IBM Watson IoT Platform

Internet of Things

The IBM Watson IoT Platform ia cloud based platform build on the IBM Bluemix Cloud, which is a PaaS – Platform as a Service. It is built on open standards and can be used for the creation, execution and management of mobile and web applications.

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IBM Engineering Systems Design Rhapsody

Rhapsody Competence Center

IBM Rational Rhapsody provides a collaborative design and development environment for systems engineers and software developers creating real time or embedded systems.

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Customers about our services

Hamilton Medical AG

„Employing our platform strategy and Model Driven Development with IBM Rhapsody® enables us to bring our innovations rapidly to numerous ventilation solutions.“

Gion Durisch

Head of Software Development

Rhapsody User Group

Good experts present. Always interesting to meet other Rhapsody users.

Stefan Singler

Software Engineer

Rhapsody Training Feedback

I was satisfied with everything. This was the best training I ever attended.

Large Automotive Supplier

Engineer

Bernina International AG

„In earlier days, we launched one new product model every year – today several thanx to re-use, which also reduces the time needed for testing significantly."

Giovanni Annunzio

System Architect

soplar s.a.

„We would repeat our decision to choose Rhapsody® at any time. The strikingly improved efficiency, higher quality, and flexibility plus reusability of models make any adverse details negligible. Today we develop more machines with fewer resources in less time."

Reinhold Wüstner

Head of Product Development

Mettler Toledo AG

„I would recommend Rhapsody anytime – by using Rhapsody I can reach a new level of programming and efficiency.“

Wolfgang Boos

Head Software Development

Schleuniger AG

„Thanks to the fully automatic code generation with Rhapsody® we could accelerate the software development.“

Thomas Nyffenegger

Team Lead Software

Schmidhauser AG

"A picture is worth a thousand words. Thanks to Rational Rhapsody® models, we can discuss new functionalities much better with our customers – even without knowledge of the code."

Peter Bode

Project Manager Mobile Drives

Mettler Toledo AG

„Now the advantages of our solid foundation work will have a large impact. A model is easy to adapt and maintain and new functions can be integrated very fast. In combination with the automatic code generation and testing we now will be strikingly faster… with a consistent high quality. Today we save time and money – not least thanks to IBM Rational Rhapsody!"

Wolfgang Boos

Head of Software

soplar s.a. – Training

„Starting to use Rational Rhapsody®without coaching or training is not recommended. Understanding the why behind certain processes is essential to working effectively. Training with EVOCEAN was very valuable for me in this regard."

Vitali Mozgovoi

Software Developer

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Digital Adoption

Digital Adoption Platforms to empower the user in the digital World

Digital interaction in the workplace and also in everyday life is becoming more and more the status quo. At the same time excellent user experience and promoting feedback is becoming ever more important. This is especially true for organizations to learn faster as they evolve at increasing pace. This continually growing “digitalization” is also moving the world towards an increasingly self-service economy. This adds an additional challenge and opportunity for companies to remain in “real-time” and closed loop contact with their users and customers. To get and remain connected with your users in this progressively more virtual world solutions are needed to ensure insight into user interactions, and at the same time to inspire user engagement and incite feedback in order to learn, act and improve.

Intuitive, clear user interactions are needed – but remain a challenge for many applications, especially when they grow, becoming richer and thus more complicated whilst addressing an increasing amount of use cases. Further, if more than one application is involved to fulfill a required task, the user needs to hop from one to another not making life easier. What seems to be intuitive at the beginning or directly after a training may become blurred after a holiday or when you are an irregular user. And additionally, when you as person do not feel sure and get lost, you get frustrated, annoyed and waste as a result a lot of precious time, or you may even give up and drop the task completely. In addition, support may not be directly available, and your co-workers not around to ask as you may be working remotely. Furthermore, as changes and new functionalities are added you increasingly loose insight and waste even more time dealing with error messages, which adds to the tedious and demotivating experience. What can you do? How can you be helped?

Digital Adoption Platforms – an Overlay Technology

Newired Journey and Tips for example is build as an Overlay Technology which you can seamlessly add to your application – on the cloud, or also behind the firewall on premise. Newired also offers an OEM Solution for software vendors or system integrators to integrate the technology into your brand allowing you to offer more services to your customers. Further, this allows you to add revenue streams and helps your customers to improve their experience which again will help you to develop your application. The OEM Licence allows you to distribute Newired content globally as part of your application, website or portal!

The Benefits

  • Focus on enabling users and making change easier – understanding their behaviours
  • Driving Training on the job, hands-on, when you need it, with in-app help, realtime, levering thereby existing content such Q&A etc.
  • Context sensitive help. Empowering manuals by guiding user in context. Guidance when changes occur making change easy and fun. Integrate simple tips context specific (mouse hover for example)
  • Dynamic help leaving support to add contextual help where issues arise.
  • Role specific guidance
  • Insights and reporting for optimisation and improvement activities based on real user behaviour.
  • On-the fly user surveys to improve user satisfaction, learn and improve constantly
  • Localisation support for supporting various languages
  • Integrated guided journeys, with step-by-step guidance including links to other help ressources – context specific – ie. opening a new Account etc.
  • Also across multiple applications
  • Focus on helping content providers to define “recipes” and reuse help.
  • Reporting & metrics to help improvements, define where people struggle etc.

Conclusion

To make a digital transformation successful, fun and easy – digital adoption strategy and platforms are key. That is for sure! Change is not easy – but can be fun, when you help the user to be confident. Helping people change from where they stand to where you want to go is the ideal starting point. Further, enabling people to be self-driven, self-empowered is the start of change. Like this you can focus the traditional training to convey your companies principles and values – making sure you give your people the desire to work for the company goals and let the process details be embedded in the applications through overlay.

Curious? Try out for free!

You want to try Newired? With the free editor there is no barrier, but with a little help from us or Newired you will hit the high-speed rails faster. We are looking forward to get your feedback, talk to you and to start the conversation!

Let us find out how we can help your journey.

#DigitalAdoption #DigitalExperience #CustomerExperience #HumanCenteredDesign #OnBoarding #BetterSupport #ContinuousImprovement #Change

 

Systems Engineering

Products are becoming more and more complex and interconnected. With the uprising of the Internet of Things (IoT) and the opportunities given by the digitalisation of the Product Lifecycle, aka. Digital Transformation and Digital Twin, addressing better ways is becoming ever more important. To address this we need an inutitive, lean way which fosters reuse. Our approach Serenity is based on a seamless Model Based Systems Engineering (MBSE). This breaking with todays status quo and is our way to answer this challenge . 

Industry 4.0

With respect to the ongoing digitalization and automation in manufacturing, the concept of “Industry 4.0” goes one step further and is often referred to as the fourth industrial revolution. It applies the principles of the IoT to all processes in an industrial environment and is, in accordance with the definition of industry leader IBM, a synonym for a comprehensive networking of production and supply chains within and outside the company. The goal is a complete intelligent networking of all objects in a production environment and the integration of largely autonomous processes; taking place – vertically for the control and monitoring of machines and plants, horizontally within the value chains, as well as along the entire life cycle of products.

More and more devices will communicate with each other and collect more and more data with sensors providing a hitherto unknown extent of data for analysis. The aim is to shorten delivery times and gain even more flexibility in terms of customer requirements.

Embedded systems that control, regulate or supervise technical processes, are thus increasingly becoming a key driver of product innovation. In many industries, product differentiation is based ever more to a large extent on the software components of these systems. However, their complexity and networking as well as the requirements for safety and reliability are constantly increasing. In line with these developments in terms of value share of software in the products, in production and in the supply chains of innovative industries, this will increase significantly. The software development becomes thus even more important and will further change substantiually. In many companies, the development of new core competencies will increase even more (internally or with partners). The lean orchestration of the development work will become ever more important as developement teams will be distributed increasingly around the globe and further coordination with external partners and suppliers will become more strategic and interlaced. The optimized team collaboration will enable more flexible software development, allowing a better control of risks and changes and will help to increase efficiency by correlating important functions with the business strategy.