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Services

Challenging markets and a competitive environment that tolerates no mistakes… Increasingly complex development tasks that must nevertheless be mastered quickly and cost effectively. We can help you to meet these challenges.

We help you to develop your products faster, more efficiently, and with higher quality! Our services and solutions are built on professional competence and many years of experience. We apply state-of-the-art tools (Best in Breed or Best in Breadth), methods, and standards across the complete product/application lifecycle from Requirements Management, Configuration Management, Model Driven Development, Product Line Engineering, and Quality Management, Collaboration and more for you to deliver sustainable solutions. Applying methods effectively and selecting the right development tools are critical success factors, but that is just one aspect. It is just as important to integrate them into customer-specific infrastructures and processes and to apply them effectively with a scalable architecture.

We support you in achieving an optimum balance of all these elements. This ensures that your investments yield the anticipated results. Long-standing relationships with our customers proof that we are on the right track with our approches!

Our delivered services show, that our ambitions are not just words. With an optimal approach, applying continous improvement in steps, choosing tools which fit the needs and their sustainable integration, as well as establishing the practices sytematically you can:

  • embrace the ever increasing complexity
  • reduce project risk and mistakes
  • increase quality substantually
  • decrease development time significally
  • increase agility remarkably

Digital Adoption

Digital Adoption Platforms to empower the user in the digital World

Digital interaction in the workplace and also in everyday life is becoming more and more the status quo. At the same time excellent user experience and promoting feedback is becoming ever more important. This is especially true for organizations to learn faster as they evolve at increasing pace. This continually growing “digitalization” is also moving the world towards an increasingly self-service economy. This adds an additional challenge and opportunity for companies to remain in “real-time” and closed loop contact with their users and customers. To get and remain connected with your users in this progressively more virtual world solutions are needed to ensure insight into user interactions, and at the same time to inspire user engagement and incite feedback in order to learn, act and improve.

Intuitive, clear user interactions are needed – but remain a challenge for many applications, especially when they grow, becoming richer and thus more complicated whilst addressing an increasing amount of use cases. Further, if more than one application is involved to fulfill a required task, the user needs to hop from one to another not making life easier. What seems to be intuitive at the beginning or directly after a training may become blurred after a holiday or when you are an irregular user. And additionally, when you as person do not feel sure and get lost, you get frustrated, annoyed and waste as a result a lot of precious time, or you may even give up and drop the task completely. In addition, support may not be directly available, and your co-workers not around to ask as you may be working remotely. Furthermore, as changes and new functionalities are added you increasingly loose insight and waste even more time dealing with error messages, which adds to the tedious and demotivating experience. What can you do? How can you be helped?

Digital Adoption Platforms – an Overlay Technology

Newired Journey and Tips for example is build as an Overlay Technology which you can seamlessly add to your application – on the cloud, or also behind the firewall on premise. Newired also offers an OEM Solution for software vendors or system integrators to integrate the technology into your brand allowing you to offer more services to your customers. Further, this allows you to add revenue streams and helps your customers to improve their experience which again will help you to develop your application. The OEM Licence allows you to distribute Newired content globally as part of your application, website or portal!

The Benefits

  • Focus on enabling users and making change easier – understanding their behaviours
  • Driving Training on the job, hands-on, when you need it, with in-app help, realtime, levering thereby existing content such Q&A etc.
  • Context sensitive help. Empowering manuals by guiding user in context. Guidance when changes occur making change easy and fun. Integrate simple tips context specific (mouse hover for example)
  • Dynamic help leaving support to add contextual help where issues arise.
  • Role specific guidance
  • Insights and reporting for optimisation and improvement activities based on real user behaviour.
  • On-the fly user surveys to improve user satisfaction, learn and improve constantly
  • Localisation support for supporting various languages
  • Integrated guided journeys, with step-by-step guidance including links to other help ressources – context specific – ie. opening a new Account etc.
  • Also across multiple applications
  • Focus on helping content providers to define “recipes” and reuse help.
  • Reporting & metrics to help improvements, define where people struggle etc.

Conclusion

To make a digital transformation successful, fun and easy – digital adoption strategy and platforms are key. That is for sure! Change is not easy – but can be fun, when you help the user to be confident. Helping people change from where they stand to where you want to go is the ideal starting point. Further, enabling people to be self-driven, self-empowered is the start of change. Like this you can focus the traditional training to convey your companies principles and values – making sure you give your people the desire to work for the company goals and let the process details be embedded in the applications through overlay.

Curious? Try out for free!

You want to try Newired? With the free editor there is no barrier, but with a little help from us or Newired you will hit the high-speed rails faster. We are looking forward to get your feedback, talk to you and to start the conversation!

Let us find out how we can help your journey.

#DigitalAdoption #DigitalExperience #CustomerExperience #HumanCenteredDesign #OnBoarding #BetterSupport #ContinuousImprovement #Change

 

Systems Engineering

Products are becoming more and more complex and interconnected. With the uprising of the Internet of Things (IoT) and the opportunities given by the digitalisation of the Product Lifecycle, aka. Digital Transformation and Digital Twin, addressing better ways is becoming ever more important. To address this we need an inutitive, lean way which fosters reuse. Our approach Serenity is based on a seamless Model Based Systems Engineering (MBSE). This breaking with todays status quo and is our way to answer this challenge . 

Rhapsody Competence Center

EVOCEAN is the partner of IBM Watson IoT – Connected Products / Continuous Engineering and as such your contact for all issues concerning visual modeling environments with IBM Rhapsody. As an official Rational Rhapsody competence center, we have access to comprehensive technical knowledge, many years of experience, and an extensive assortment of services in the area of IBM Rhapsody, Model Driven Engineering and Systems Engineering. We help you in challenging the complexity and increasing your agility.

Expert Workshops and Trainings

Applying methodology and tools successfully correlates highly with the training the user has completed. This includes first of all goal-oriented training and Workshops in applying the appropriate methodology and using the tools. Complementary to this also guided help applying the tools in realtime, ideally integrated into the tools can achieve this. The other aspect, equally important, is the exchange of experience, as well practical know-how and lessons learned related to implementing the knowledge into everyday situations.

Model Driven Development

Ever increasing user requirements and continuously evolving technologies are shaping today’s competitive environment. More and more functions must be integrated into software and microelectronics. The result is increasingly complex requirements and tasks for engineering. The efficient development of new products is the critical success factor. That’s why more and more companies are relying on Model Driven Development (MDD) and executable models.

Internet of Things

The Internet of Things links the virtual world with the real one. More and more equipment, goods and everyday objects are equipped with sensors and wireless chips to communicate directly and autonomously with each other and thus can support people or businesses in their activities.

Requirements Management

Good requirements management is a critical success factor for efficient development of complex systems. This includes both requirements engineering and measures to control, monitor, and administer requirements (risk, change, and implementation management).

Configuration Management

Configuration Management is rarely set up as an independent function when development teams are created; it grows organically as your teams and product lines expand. It is often not talked about until a crisis is reached, or a specific certification has been targeted. Yet, Configuration Management covers critical areas in your software development lifecycle.

Tool Evaluation & Integration

We help you make the evaluation and integration as seamless as possible. Our consulting team is with you in every step of the way, including but not limited to the analysis of the initial situation, defining the steps, method coaching, user training etc.

Technology Consulting

The old adage “Good advice is expensive” is not always true. Competent advice in product development can save you a lot of money. But accepting advice means trusting the source. It means trusting that the person providing the advice has the necessary professional and technical background.

Continuous Improvement

Our claim is to support our customers in their endeavors remaining lean, agile and compliant. We build our services on consultants with broad experience and holistic views. Combined with a network of specialists to find effective and sustainable solutions working hand in hand with our customers.

Customers about our services

Hamilton Medical AG

„Employing our platform strategy and Model Driven Development with IBM Rhapsody® enables us to bring our innovations rapidly to numerous ventilation solutions.“

Gion Durisch

Head of Software Development

Mettler Toledo AG

„Development in the embedded area should be platform independent and the used tools should support this!“

Wolfgang Boos

Head Software Development

Rhapsody Training Feedback

The trainer was very well prepared, has an excellent overview and deep knowledge about the tool and about our surrounding processes (A-Spice) and methods.

Large Automotive Supplier

Systems Engineer

Rhapsody User Group

Good experts present. Always interesting to meet other Rhapsody users.

Stefan Singler

Software Engineer

Mettler Toledo AG

„I would recommend Rhapsody anytime – by using Rhapsody I can reach a new level of programming and efficiency.“

Wolfgang Boos

Head Software Development

Bernina International AG

„In earlier days, we launched one new product model every year – today several thanx to re-use, which also reduces the time needed for testing significantly."

Giovanni Annunzio

System Architect

Bernina International AG

„For Bernina, abstraction, simulation, reuse and automatic code generation are central for a short time-to-market … and therefore the key of our success!"

Giovanni Annunzio

System Architect

soplar s.a.

„We would repeat our decision to choose Rhapsody® at any time. The strikingly improved efficiency, higher quality, and flexibility plus reusability of models make any adverse details negligible. Today we develop more machines with fewer resources in less time."

Reinhold Wüstner

Head of Product Development

soplar s.a. – Training

„Starting to use Rational Rhapsody®without coaching or training is not recommended. Understanding the why behind certain processes is essential to working effectively. Training with EVOCEAN was very valuable for me in this regard."

Vitali Mozgovoi

Software Developer

Bernina International AG

„The architecture must be set up in the right way and in conformity with the requirements of model driven development – right from the beginning! I strongly recommend to seek for the support of an external, experienced Rhapsody specialist as for example supplied by EVOCEAN and to model the architecture together.“

Giovanni Annunzio

System Architect