Our claim is to support our customers in their endeavors remaining lean, agile and compliant. We build our services on consultants with broad experience and holistic views. Combined with a network of specialists to find effective and sustainable solutions working hand in hand with our customers.
Digital interaction in the workplace and also in everyday life is becoming more and more the status quo. At the same time excellent user experience and promoting feedback is becoming ever more important. This is especially true for organizations to learn faster as they evolve at increasing pace. This continually growing “digitalization” is also moving the world towards an increasingly self-service economy. This adds an additional challenge and opportunity for companies to remain in “real-time” and closed loop contact with their users and customers. To get and remain connected with your users in this progressively more virtual world solutions are needed to ensure insight into user interactions, and at the same time to inspire user engagement and incite feedback in order to learn, act and improve.
Intuitive, clear user interactions are needed – but remain a challenge for many applications, especially when they grow, becoming richer and thus more complicated whilst addressing an increasing amount of use cases. Further, if more than one application is involved to fulfill a required task, the user needs to hop from one to another not making life easier. What seems to be intuitive at the beginning or directly after a training may become blurred after a holiday or when you are an irregular user. And additionally, when you as person do not feel sure and get lost, you get frustrated, annoyed and waste as a result a lot of precious time, or you may even give up and drop the task completely. In addition, support may not be directly available, and your co-workers not around to ask as you may be working remotely. Furthermore, as changes and new functionalities are added you increasingly loose insight and waste even more time dealing with error messages, which adds to the tedious and demotivating experience. What can you do? How can you be helped?
Newired Journey and Tips for example is build as an Overlay Technology which you can seamlessly add to your application – on the cloud, or also behind the firewall on premise. Newired also offers an OEM Solution for software vendors or system integrators to integrate the technology into your brand allowing you to offer more services to your customers. Further, this allows you to add revenue streams and helps your customers to improve their experience which again will help you to develop your application. The OEM Licence allows you to distribute Newired content globally as part of your application, website or portal!
To make a digital transformation successful, fun and easy – digital adoption strategy and platforms are key. That is for sure! Change is not easy – but can be fun, when you help the user to be confident. Helping people change from where they stand to where you want to go is the ideal starting point. Further, enabling people to be self-driven, self-empowered is the start of change. Like this you can focus the traditional training to convey your companies principles and values – making sure you give your people the desire to work for the company goals and let the process details be embedded in the applications through overlay.
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Products are becoming more and more complex and interconnected. With the uprising of the Internet of Things (IoT) and the opportunities given by the digitalisation of the Product Lifecycle, aka. Digital Transformation and Digital Twin, addressing better ways is becoming ever more important. To address this we need an inutitive, lean way which fosters reuse. Our approach Serenity is based on a seamless Model Based Systems Engineering (MBSE). This breaking with todays status quo and is our way to answer this challenge .
Are you looking for simple practices to improve the collaboration between projects or to shorten your product development time? Or are you just interested in ways to boost the motivation of your development teams? Instead of applying complicated, unsuitable procedures, collect information about your organization and start a step-wise improvement project based on actual needs and competencies.
You need to prepare your organization for the change. The change receives a direction – with the vision, which entails the goals as well as their value for the customers and the organization. Prioritize the topics to address, and build a list of improvements called the improvement backlog. It will grant a sound basis for a successful continuous improvement. Use agile principles, to learn and adapt your improvement backlog as you move forward.
At the beginning of every improvement project, carefully build a picture of the actual situation. What is already working fine? What can be kept and propagated between projects? Get a balanced view from your team about what they think is most important and the different objectives they want to achieve. If the team stands behind the aimed objectives, it will embrace the change emotionally.
When establishing new work practices, techniques and tools, bear in mind that development teams do not act in predefined patterns: deploy only rough workflows, general goals and guidelines. Allow space for the project teams to tailor the techniques according to their own needs. You must ensure an open communication. Share the improvement backlog with everyone who will be affected and listen to their comments.
Ask the early adopters from the different units to pilot the initial solutions in their own projects. They are the most capable persons to gain practical experience, adapt the development practices and then optimize the way they work. Make sure that the improvement is not tailored to a single person or project.
Visualize your team’s every-days tasks to make progresses and bottlenecks apparent. Use simple Task Boards or Kanban Boards as a quick way to get an objective view of what works and what not. You can then improve the work practices accordingly.
Changing is not only about adding new techniques and tools. It is also about departing from old habits that are not anymore useful.
Ask the participants of the first pilot to deploy the improved practices to other projects and to communicate their personal experience to their peers. They can also help their peers to tailor the practice to new projects. Let the participants and the structure vary when the number of projects involved is growing. Communicate new successes and advantages of deploying the new practices to the complete organization.
We can help you to take the next step. Some of the projects activities we typically deal with:
For more information or if you are interested in a startup-up workshop for your team, please take up contact with us.