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Continuous Improvement

Our claim is to support our customers in their endeavors remaining lean, agile and compliant. We build our services on consultants with broad experience and holistic views. Combined with a network of specialists to find effective and sustainable solutions working hand in hand with our customers.

Customers about our services

Schmidhauser AG

"A picture is worth a thousand words. Thanks to Rational Rhapsody® models, we can discuss new functionalities much better with our customers – even without knowledge of the code."

Peter Bode

Project Manager Mobile Drives

soplar s.a.

„We would repeat our decision to choose Rhapsody® at any time. The strikingly improved efficiency, higher quality, and flexibility plus reusability of models make any adverse details negligible. Today we develop more machines with fewer resources in less time."

Reinhold Wüstner

Head of Product Development

Bernina International AG

„Thanks to the models we can visualise new functions and dependencies. A picture says more than a 1'000 words and the graphically modelled abstraction makes life much easier for us developers. At the same time, the automatic code generation based on the models takes over a substantial part of our work!“

Giovanni Annunzio

System Architect

Mettler Toledo AG

„Development in the embedded area should be platform independent and the used tools should support this!“

Wolfgang Boos

Head Software Development

Rhapsody Training Feedback

The trainer was very well prepared, has an excellent overview and deep knowledge about the tool and about our surrounding processes (A-Spice) and methods.

Large Automotive Supplier

Systems Engineer

MCS Engineering AG

"It is very easy to set up and run a Perforce Helix Core proxy server for working with geographically dispersed teams. Downloading data is also very easy. We were amazed at how much time we saved."

Eric Gutmann

Project Leader

Kern AG

„Even if the change to Rhapsody required at first additional investment and effort – we have never regretted our decision. The fully automatic code generation from the model makes our life easier!“

Andreas Dubach

Head of Development Systems

Schindler Elevator Ltd.

„Seamless integration of the development environment is one of our critical success criteria. Model Driven Development with Rational Rhapsody®allows us to generate the code for the target platform direct from the UML model. Integrating the debugger saves us enormous amounts of time in developing complex, embedded real-time applications. Thanks to EVOCEAN's support, today we can use this tool efficiently."

Juan Carlos Abad

Project Manager

Hamilton Medical AG – Rhapsody

„The direct coupling of design and code with Rhapsody helps us managing the complexity of our products more easily, as design and code remain consistent in the long term.“

Andreas Anderegg

Senior Software Engineer

soplar s.a. – Training

„Starting to use Rational Rhapsody®without coaching or training is not recommended. Understanding the why behind certain processes is essential to working effectively. Training with EVOCEAN was very valuable for me in this regard."

Vitali Mozgovoi

Software Developer

More Services

Digital Adoption

Digital Adoption Platforms to empower the user in the digital World

Digital interaction in the workplace and also in everyday life is becoming more and more the status quo. At the same time excellent user experience and promoting feedback is becoming ever more important. This is especially true for organizations to learn faster as they evolve at increasing pace. This continually growing “digitalization” is also moving the world towards an increasingly self-service economy. This adds an additional challenge and opportunity for companies to remain in “real-time” and closed loop contact with their users and customers. To get and remain connected with your users in this progressively more virtual world solutions are needed to ensure insight into user interactions, and at the same time to inspire user engagement and incite feedback in order to learn, act and improve.

Intuitive, clear user interactions are needed – but remain a challenge for many applications, especially when they grow, becoming richer and thus more complicated whilst addressing an increasing amount of use cases. Further, if more than one application is involved to fulfill a required task, the user needs to hop from one to another not making life easier. What seems to be intuitive at the beginning or directly after a training may become blurred after a holiday or when you are an irregular user. And additionally, when you as person do not feel sure and get lost, you get frustrated, annoyed and waste as a result a lot of precious time, or you may even give up and drop the task completely. In addition, support may not be directly available, and your co-workers not around to ask as you may be working remotely. Furthermore, as changes and new functionalities are added you increasingly loose insight and waste even more time dealing with error messages, which adds to the tedious and demotivating experience. What can you do? How can you be helped?

Digital Adoption Platforms – an Overlay Technology

Newired Journey and Tips for example is build as an Overlay Technology which you can seamlessly add to your application – on the cloud, or also behind the firewall on premise. Newired also offers an OEM Solution for software vendors or system integrators to integrate the technology into your brand allowing you to offer more services to your customers. Further, this allows you to add revenue streams and helps your customers to improve their experience which again will help you to develop your application. The OEM Licence allows you to distribute Newired content globally as part of your application, website or portal!

The Benefits

  • Focus on enabling users and making change easier – understanding their behaviours
  • Driving Training on the job, hands-on, when you need it, with in-app help, realtime, levering thereby existing content such Q&A etc.
  • Context sensitive help. Empowering manuals by guiding user in context. Guidance when changes occur making change easy and fun. Integrate simple tips context specific (mouse hover for example)
  • Dynamic help leaving support to add contextual help where issues arise.
  • Role specific guidance
  • Insights and reporting for optimisation and improvement activities based on real user behaviour.
  • On-the fly user surveys to improve user satisfaction, learn and improve constantly
  • Localisation support for supporting various languages
  • Integrated guided journeys, with step-by-step guidance including links to other help ressources – context specific – ie. opening a new Account etc.
  • Also across multiple applications
  • Focus on helping content providers to define “recipes” and reuse help.
  • Reporting & metrics to help improvements, define where people struggle etc.

Conclusion

To make a digital transformation successful, fun and easy – digital adoption strategy and platforms are key. That is for sure! Change is not easy – but can be fun, when you help the user to be confident. Helping people change from where they stand to where you want to go is the ideal starting point. Further, enabling people to be self-driven, self-empowered is the start of change. Like this you can focus the traditional training to convey your companies principles and values – making sure you give your people the desire to work for the company goals and let the process details be embedded in the applications through overlay.

Curious? Try out for free!

You want to try Newired? With the free editor there is no barrier, but with a little help from us or Newired you will hit the high-speed rails faster. We are looking forward to get your feedback, talk to you and to start the conversation!

Let us find out how we can help your journey.

#DigitalAdoption #DigitalExperience #CustomerExperience #HumanCenteredDesign #OnBoarding #BetterSupport #ContinuousImprovement #Change

 

Systems Engineering

Products are becoming more and more complex and interconnected. With the uprising of the Internet of Things (IoT) and the opportunities given by the digitalisation of the Product Lifecycle, aka. Digital Transformation and Digital Twin, addressing better ways is becoming ever more important. To address this we need an inutitive, lean way which fosters reuse. Our approach Serenity is based on a seamless Model Based Systems Engineering (MBSE). This breaking with todays status quo and is our way to answer this challenge . 

The Quest for Continuous Improvement in Software- and Product Development.

Are you looking for simple practices to improve the collaboration between projects or to shorten your product development time? Or are you just interested in ways to boost the motivation of your development teams? Instead of applying complicated, unsuitable procedures, collect information about your organization and start a step-wise improvement project based on actual needs and competencies.

Start with an improvements backlog

You need to prepare your organization for the change. The change receives a direction – with the vision, which entails the goals as well as their value for the customers and the organization. Prioritize the topics to address, and build a list of improvements called the improvement backlog. It will grant a sound basis for a successful continuous improvement. Use agile principles, to learn and adapt your improvement backlog as you move forward.

Build on strengths

At the beginning of every improvement project, carefully build a picture of the actual situation. What is already working fine? What can be kept and propagated between projects? Get a balanced view from your team about what they think is most important and the different objectives they want to achieve. If the team stands behind the aimed objectives, it will embrace the change emotionally.

Explore

When establishing new work practices, techniques and tools, bear in mind that development teams do not act in predefined patterns: deploy only rough workflows, general goals and guidelines. Allow space for the project teams to tailor the techniques according to their own needs. You must ensure an open communication. Share the improvement backlog with everyone who will be affected and listen to their comments.

Give it a try!

Ask the early adopters from the different units to pilot the initial solutions in their own projects. They are the most capable persons to gain practical experience, adapt the development practices and then optimize the way they work. Make sure that the improvement is not tailored to a single person or project.

Visualize progress

Visualize your team’s every-days tasks to make progresses and bottlenecks apparent. Use simple Task Boards or Kanban Boards as a quick way to get an objective view of what works and what not. You can then improve the work practices accordingly.

Eliminate waste

Changing is not only about adding new techniques and tools. It is also about departing from old habits that are not anymore useful.

Anchor the change in everyday life

Ask the participants of the first pilot to deploy the improved practices to other projects and to communicate their personal experience to their peers. They can also help their peers to tailor the practice to new projects. Let the participants and the structure vary when the number of projects involved is growing. Communicate new successes and advantages of deploying the new practices to the complete organization.

Start your journey here

We can help you to take the next step. Some of the projects activities we typically deal with:

  • Identifying development techniques adapted to your R&D, software- or product development and starting a continuous improvement project
  • Defining improvements goals and starting an improvement backlog for your organization
  • Designing an effective infrastructure and project for change
  • Coaching Scrum teams for crossing the canyon of chaos towards established agile practices
  • Introducing Kanban boards.
  • Coaching lean/Kanban development teams to visualize progresses Leading and Implementing continuous improvement projects for development teams
  • Designing and implementing agile R&D strategies
  • Aligning agile teams with product development regulations and standards such as IEC 62304 Medical Device Software Process Life cycle

For more information or if you are interested in a startup-up workshop for your team, please take up contact with us.